Nooks and Niches accepts returns/exchanges within 14 days of receipt on unopened, unused and in resalable condition merchandise less all shipping costs. This includes the cost of free shipping if your order was originally shipped with our free shipping offer. All gift with purchases need to be returned unused if the entire order is being returned or the item offering the gift with purchase is being returned. Unfortunately and without exception, we will not accept returns on open or used items.

Please note that if you wish to exchange product(s) return and replacement shipping costs are the sole responsibility of the customer. Return shipping is a service paid to a shipping courier so they will transport your authorized return to Nooks and Niches. Replacement shipping is a service paid to a shipping courier so they will transport the replacement item to you.

To return an item:

• Log in to your account - (click here) - and view details of the order that you wish to make a return on.
• Select "Request New RMA" and follow the instructions on the screen.
• Once you submit your RMA request a confirmation email will be sent to you stating we've received your request.
• Once your request has been approved an email with return shipping instructions will be sent to you. Simply follow the instructions to return your item.

All return authorizations are valid for no more than twenty one days. Retur

ned merchandise must be received by our returns department within the twenty one day time period.

We will not accept any returned packages unless a RMA number is presented on the outside of the box. No exceptions!

Due to possible product tampering Nooks and Niches cannot accept returns or exchanges on ANY fragrance. This policy maintains strict quality control guidelines and ensures that every fragrance that is shipped is guaranteed 100% original manufacturer product.

Nooks and Niches does not accept returns of special order or clearance sale items.